Terms of Service

OVERVIEW

This website is operated and owned by Swee Hock Foodstuff Provision Co.

Throughout this website, the terms “we”, “us”, “our” or “Swee Hock Foodstuff Provision Co.” refer to Swee Hock Foodstuff Provision Co.

Swee Hock Foodstuff Provision Co. offers this website, including all information, tools and services available from this website, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated herein. 

By accessing our website and/ or submitting your order for processing by us, you agree to engage our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of this website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current online store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to this website. It is your responsibility to check this page periodically for changes. Your continued use of this website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS 

By agreeing to these Terms of Service, you represent that you are at least 18 years old or that you have obtained the consent of your parent(s) or legal guardian(s) who has accepted these Terms of Service and agreed to take responsibility for your actions, any charges associated with your use of our Service and your acceptance / compliance with these Terms of Service 

You must not transmit any computer worms or viruses or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of our Service.

SECTION 2 – YOUR ACCOUNT

In accessing and/or using our online store, you may be required to register an account. To register for an account, you must be 18 years old and above and shall provide us with accurate, complete and updated information as may be required upon registration.

You are responsible for the security of your account information, including without limitation your username and password in relation to your account. You must take all appropriate measures (including but not limited to changing your password from time to time) to ensure the security and confidentiality of your username and password. In the event of any compromise in the security of your username and/or password, you must inform us immediately and change your password. Until such notification is received and confirmed by us and access to your account is disabled at your request, you shall be responsible for all consequences arising from any unauthorised or fraudulent use of your account.

For the avoidance of doubt, Swee Hock Foodstuff Provision Co. shall have the right to restrict, suspend or terminate your account at any time at the sole discretion of Swee Hock Foodstuff Provision Co. for any reason whatsoever.

SECTION 3 – PROMOTIONS/PRODUCT AVAILABILITY

The Products/Promotions featured on this website is subject to stock availability. If the Products are not available after your order has been processed online, we will inform you via email or other means of communication provided by you at the time the order was made. In the event where we are unable to fulfil your order, a refund will be credited without interest.

SECTION 4 – GENERAL CANCELLATION OF ORDERS:

Swee Hock Foodstuff Provision Co. does not accept any cancellation/amendments of orders once payment has been confirmed online, therefore please check your items before proceeding to payment. Swee Hock Foodstuff Provision Co. reserves the right to cancel any order at our discretion. Swee Hock Foodstuff Provision Co. will inform you of such cancellation via email and a replacement / refund will be processed. In the event where we are unable to fulfil your order, a refund will be credited without interest.

SECTION 5 – REFUND/EXCHANGE OF PRODUCTS:

Swee Hock Foodstuff Provision Co. will accept requests for refund/exchange within 14 days from the date of delivery only if the products are found to be past the expiry date.

Swee Hock Foodstuff Provision Co. only accept returns in our store at No. 63 Hillview Avenue #01-13 , Lam Soon Industrial Building Singapore 669 569.

The acceptance by Swee Hock Foodstuff Provision Co. of any request for refund/exchange shall not constitute nor be deemed to be an acknowledgment or acceptance by Swee Hock Foodstuff Provision Co. of any breach, default or liability on the part of Swee Hock Foodstuff Provision Co. in respect of such product being refunded/exchanged.

SECTION 6 – PAYMENT

You will pay for your order using payment modes offered on this website by us. You agree that you will be subject to the applicable user agreement of your payment mode and may not claim against Swee Hock Foodstuff Provision Co. for any failure, disruption or error in connection with your chosen payment mode. The mode of payment cannot be changed once payment is confirmed.

SECTION 7 – PRICES & CURRENCY

All prices stated on this website are subject to applicable taxes unless otherwise stated.

All prices stated on this website are in Singapore Dollars unless otherwise stated. 

SECTION 8 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The material on this website is provided on an “as is” and “as available” basis and for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. We are not responsible if information made available on this website is not accurate, complete or current. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to this website.

SECTION 9 – MODIFICATIONS TO OUR SERVICE AND PRICES

Prices for our products are subject to change at any time and without giving any reason or prior notice.

We reserve the right, at any time and without giving any reason or prior notice, to modify, upgrade, suspend, remove or discontinue our Service (or any part or content thereof).

We shall not be liable to you or to any third-party for any price change, modification, upgrade, suspension, removal or discontinuance of our Service.

SECTION 10 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall be under no liability whatsoever arising from or relating to your use of such optional third-party tools.

Any use by you of the optional third-party tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which such optional third-party tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through this website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 11 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or its accuracy and we do not warrant and shall not be liable or responsible for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We shall not be liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 12 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, any comments that you forward to us. We shall be under no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but shall be under no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable on the grounds of public interest, public morality, public order, public security, national harmony, or is otherwise prohibited by applicable laws (including without limitation, the Broadcasting (Class Licence) Notification), violates any third-party’s intellectual property rights or violates these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, obscene material or material which is objectionable on the grounds of public interest, public morality, public order, public security, national harmony, or is otherwise prohibited by applicable laws (including without limitation, the Broadcasting (Class Licence) Notification), or contain any computer virus or other malware that could in any way affect the operation of our Service or any related website. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 13 – PERSONAL INFORMATION

Your submission of personal information through the online store is governed by our Privacy Policy. Please view our Privacy Policy here.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website or in our Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in our Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order for processing).

We shall be under no obligation to update, amend or clarify information in our Service or on any related website, including without limitation, pricing information, except as required by applicable laws. No specified update or refresh date applied in our Service or on any related website, should be taken to indicate that all information in our Service or on any related website has been modified or updated.

SECTION 15 – PROHIBITED USES

In addition to and without prejudice to other prohibitions as set forth in these Terms of Service, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of our Service or any related website for violating any of the foregoing.

SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of our Service will be accurate or reliable.

You agree that from time to time we may remove our Service for indefinite periods of time or cancel our Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, our Service is at your sole risk. To the maximum extent permitted by applicable laws, our Service and all products and services delivered to you through our Service are (except as expressly stated by us) provided on an ‘as is’ and ‘as available’ basis, without any representations, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

Unless otherwise required applicable laws, in no case shall Swee Hock Foodstuff Provision Co., our owners,directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of our Service or any products procured using our Service, or for any other claim related in any way to your use of our Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of our Service or any content (or product) posted, transmitted, or otherwise made available via our Service, even if advised of their possibility.   

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in relation to our Service constitutes the entire agreement and understanding between you and us and govern your use of our Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against us. 

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you our Service shall be governed by and construed in accordance with the laws of Singapore.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or our Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our Service, use of our Service, or access to our Service or any contact on the website through which our Service is provided, without our prior written consent.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

SECTION 21 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at garry@sweesgrp.com